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Telephone Skills presenter,Al Borowski

Telephone Skills Training & Telephone "Tells"

 Don't Gamble With Your Telephone Image

Telephone skills skills training should focus on how poker players observe verbal and non-verbal information called “tells” to help them win at the gaming tables. Reading mannerisms, habits, voice patterns, and body movements provide gamblers with valuable insights into an opponent's thoughts and cards.

You can use the same technique when you are on the phone with your customers. You should because your customers are observing your telephone “tells.” Are your “tells” building credibility, long-term relationships and customer loyalty or turning customers off, giving them the wrong signals or sending them confusing information?

Learn some of the telephone “Tells” and how to beat the odds by using this technique correctly and effectively.

For more information on this program, please complete the form below.


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Al Borowski, MEd, CSP, PP
Certified Speaking Professional
Professor of Positivity

Connect all the Dots
PO Box 24505
Pittsburgh, PA 15234
877-902-3314 Toll Free
412-561-7035 Fax
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National Speakers Association International Listening Association Certified Speaking Professional
Al Borowski, Telephone Skills presentner

Seek knowledge. Pursue Wisdom. Share the wealth.

The Communication Skills involved in sales, telephone skills, customer service, presentation skillswriting business letters, listening skills, effective email  and training the trainer come together when Al Borowski helps you Connect All The Dots. Al's high energy, content-rich, fun-filled presentations help business professionals get the complete picture when they speak, listen or write.

© Al Borowski 2006 All rights reserved

Free Communication Skills UseLetter. Ideas to help you take your career to The Next Level with The Elevator.



Communications Skills

90 minute to three hour sessions

Add value to your convention, conference or meeting. These educational components will provide practical learning experiences with immediate application back at work.

Each session is a highly interactive skill building work out that makes learning and practice easy and fun. Each presentation includes a custom designed handout that participants can take back to their work place and display in their work area as a reminder of the techniques they learned.




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