|This section contains learning materials that support and
reinforce messages from Al’s presentations.
the materials listed in this section
are Positively Guaranteed. If any of these products do not meet your
expectations, contact Al and you will receive a full refund, no questions
asked – Guaranteed.
Ordering is easy, quick and designed around your life or work style.
To order by
or regular mail,
click here for an Easy-order Form.
Shop On-line below.
Click the ABOUT icon for additional information about each
How To Get It Right When You Write
Book One – The Editing Process
Learn how to save time, get
better results, project a powerful professional image, and, have fun writing business
letters, memos, reports and proposals.
The Next Email You Send Could Cost You Dearly!
Before you send another e-mail, learn techniques that could save you money,
make you money or protect your money. Or, these techniques can protect your
image and maybe your job.
|Audio Download $17.00
Now you can
discover the secrets of
Excellent E-mails in a one-hour video. Al recorded this video from a
webinar he conducted on e-mail effectiveness.
Click Seven Minute
E-mail Webinar Preview to sample how valuable this information can
become in your career.
order the video now. It comes with a 100% money-back
The Gregg Reference Manual
- 10th Edition
A quick, clear, easy reference
source to check grammar, punctuation and formatting for all business
Customer Care Prayer
11 x 8˝ Plastic Laminate Poster
This short poem summarizes behaviors, attitudes, and skills required to
provide Exceptional Customer Care.
Creating IMMPACT When You Communicate
- A Special Report
This action-packed, value-laden, strategy-filled Special Report will
show you and your organization how to add IMMPACT when you communicate.
contains two "Ms" on purpose.
20 Tested Techniques For
You have a great
message to share or important material to cover. How do you deliver it
with the impact that will get you results?
Send your audience off
with a message that gets them thinking, acting or performing the way you
As a bonus of this program, you
receive a Speaker's Checklist to reference each time you plan a
|Shipping & Handling Charges
$4.50 for the first item and $2.00 for each additional item.
Your orders will arrive USPS.
6% PA sales tax on all orders from Pennsylvania.
BY PHONE or POSTAL MAIL,
to fill out your
(American Express/Visa/MasterCard, P.O.#, check or money
Fill out a printable order form and then call us at 412-561-7628 (or Toll
and we will take your order over the phone. Please have your credit card
information available when
(American Express/Visa/MasterCard, P.O.# accepted)
NEED ASSISTANCE? GET YOUR QUESTIONS ANSWERED!
Call 412-561-7628 or e-mail Al at firstname.lastname@example.org
Al is a “People Person.” He’s easy to talk to, knows what he’s talking about
and loves to help people
learn ways to enrich their personal and
professional careers. He believes that Customer Care is not a process or an
event. It is an attitude – a positive, professional and a professed attitude
“The Customer is Everything.”
As Al states in his programs, “If you ever have any questions about any of
this information, call me, write me, fax me, or e-mail me. I will be
delighted to work with you.”
Al Borowski, MEd, CSP, PP
Certified Speaking Professional
Professor of Positivity
Connect all the Dots
PO Box 24505
Pittsburgh, PA 15234
877-902-3314 Toll Free
Seek knowledge. Pursue Wisdom. Share the wealth.