Communication Skills

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Communication Skills
Business Writing Skills
E-mail Writing Skills
Listening Skills
Presentation Skills
Training Leaders to
      Train Skills
Telephone Skills
Customer Care Skills
Resumes and Cover Letters

A free Special Report on Communication Skills.
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Communications Skills





Communication Skills Resources

This section contains learning materials that support and reinforce messages from Al’s presentations.

All the materials listed in this section are Positively Guaranteed. If any of these products do not meet your expectations, contact Al and you will receive a full refund, no questions asked – Guaranteed.

Ordering is easy, quick and designed around your life or work style. To order by phone or regular mail, click here for an Easy-order Form.

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How To Get It Right When You Write
Book One – The Editing Process

Learn how to save time, get better results, project a powerful professional image, and, have fun writing business letters, memos, reports and proposals.
Book $27.00 Add To Cart
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The Next Email You Send Could Cost You Dearly!

Before you send another e-mail, learn techniques that could save you money, make you money or protect your money. Or, these techniques can protect your image and maybe your job.

Book $17.00 Add To Cart
E-book $17.00 Add To Cart
Audio Download $17.00 Add To Cart
Now you can discover the secrets of Excellent E-mails  in a one-hour video. Al recorded this video from a webinar he conducted on e-mail effectiveness.

Click Seven Minute E-mail Webinar Preview to sample how valuable this information can become in your career.

Or, order the video now. It comes with a 100% money-back guarantee.




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The Gregg Reference Manual
- 10th Edition

A quick, clear, easy reference source to check grammar, punctuation and formatting for all business writing tasks.
Book $48.00 Add To Cart
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Customer Care Prayer

11 x 8˝ Plastic Laminate Poster

This short poem summarizes behaviors, attitudes, and skills required to provide Exceptional Customer Care.
Poster $5.00 Add To Cart
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Creating IMMPACT When You Communicate - A Special Report

This action-packed, value-laden, strategy-filled Special Report will show you and your organization how to add IMMPACT when you communicate.

Yes, IMMPACT contains two "Ms" on purpose.

Special Report
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20 Tested Techniques For Terrific Talks 

You have a great message to share or important material to cover. How do you deliver it with the impact that will get you results?

Send your audience off with a message that gets them thinking, acting or performing the way you intended.

As a bonus of this program, you receive a Speaker's Checklist to reference each time you plan a presentation.


Audio Download

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6% PA sales tax on all orders from Pennsylvania.

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Call 412-561-7628 or e-mail Al at

Al is a “People Person.” He’s easy to talk to, knows what he’s talking about and loves to help people
learn ways to enrich their personal and professional careers. He believes that Customer Care is not a process or an event. It is an attitude – a positive, professional and a professed attitude that
“The Customer is Everything.”

As Al states in his programs, “If you ever have any questions about any of this information, call me, write me, fax me, or e-mail me. I will be delighted to work with you.”

Al Borowski, MEd, CSP, PP
Certified Speaking Professional
Professor of Positivity

Connect all the Dots
PO Box 24505
Pittsburgh, PA 15234
877-902-3314 Toll Free
Contact Al
Ccommunication Skills books and presesentations from National Speakers Association member Communication Skills resources from International Listening Association member Communication Skills resources from Certified Speaking Professional,Al Borowski
Ccommunication Skills author, speaker & trainier, Al Borowski

Seek knowledge. Pursue Wisdom. Share the wealth.

The Communication Skills involved in sales, telephone skills, customer service, presentation skillswriting business letters, listening skills, effective email  and training the trainer come together when Al Borowski helps you Connect All The Dots. Al's high energy, content-rich, fun-filled presentations help business professionals get the complete picture when they speak, listen or write.
Al Borowski 2006 All rights reserved

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